We don’t know our patients’ minds. We can be quick to judge. Why, when we are so busy, did this mother bring in her child with 1 hour of fever? Why has this diabetic not been taking his metformin as prescribed? Why are you here? But we don’t know. We don’t know the daily fear that exists after already seeing one child die of meningitis. We don’t know what it’s like not to be able to read a medication label, or to be unable to afford essential medications. We can’t know – unless we ask.